Flexplai Child Safety & Accident Protection Policy

Last updated: June 2026

Our Commitment

Flexplai is committed to creating a safe ecosystem for children participating in activities listed on the platform.

Safety Standards

Partner Academies and Instructors are expected to:

  • Maintain safe premises.
  • Conduct age-appropriate activities.
  • Ensure qualified supervision.
  • Maintain first-aid availability.
  • Maintain emergency contact information.

Incident Reporting

Any accident involving a child must be reported within 24 hours. The report should include:

  • Date and time
  • Location
  • Child details
  • Description of incident
  • Immediate action taken

Future Accident Insurance Program

Flexplai plans to introduce optional accident coverage for enrolled children.

Proposed Coverage:

  • Accidental medical expenses
  • Emergency hospitalization support
  • Fracture benefits
  • Ambulance reimbursement
  • Temporary disability support

Coverage terms will depend on the insurer and selected plan.

Exclusions

Coverage may not apply to:

  • Pre-existing medical conditions
  • Intentional self-harm
  • Illegal activities
  • Substance abuse
  • Non-registered activities

Parent Responsibilities

Parents should:

  • Provide accurate medical information.
  • Disclose allergies or health concerns.
  • Maintain emergency contact information.
  • Review academy-specific safety instructions.

Safety Verification Program

Academies meeting enhanced safety standards may receive a "Flexplai Safety Verified" badge.

Contact

Safety concerns or incident reports? Email contact@flexplai.com.